The electrocardiogram (ECG) feature on the Galaxy Watch 4 is a great addition for those looking to monitor their heart health.
Samsung released the new ECG feature for the Samsung galaxy watch 4 and the Samsung galaxy watch3. But many of you are saying that it’s not working and that you’re receiving the error message even though you have a compatible watch.
Samsung Galaxy Watch 4 made me happy when I got it. Initially, I had trouble getting the ECG to work. I wanted to share with you how I solved the problem that my friend told me about.
The very first thing that you want to make sure of is that you have the most current software version.
In this blog post, we will explore the reasons why the ECG feature on the Galaxy Watch 4 may not be working properly. We will also provide some tips on how to troubleshoot the issue.
How the ECG Feature on the Galaxy Watch 4 Works:
To understand how the ECG feature on the Galaxy Watch 4 works, it is first important to know what an electrocardiogram (ECG) is. An ECG is a test that measures the electrical activity of your heart. This information can be used to diagnose heart conditions, such as arrhythmias.
The ECG feature on the Galaxy Watch 4 uses sensors to measure your heart’s electrical activity and then displays it on the watch’s face. You can see your heart rate and rhythm, as well as any abnormal heartbeats. The feature can also provide you with information about your blood pressure and oxygen levels.
If you are concerned about your heart health, or if you have been diagnosed with a heart condition, the ECG feature on the Galaxy Watch 4 can be a valuable tool. It can help you track your progress and keep tabs on your heart health.
How to Fix Galaxy Watch 4 ECG Not Working?
These troubleshooting steps may be useful if you’ve determined that your Galaxy watch 4 ECG Not working.
- ECG Feature is available in a few Countries
- Install the Samsung Health Monitor app
- Confirm whether your cellular or Wi-Fi connection is active
- Check for available software updates
- Restart the app on both devices
- Restart your phone and watch
- Maintain Your Galaxy Watch 4
- Contact Samsung support
ECG Feature is available in a few Countries:
If you’re wondering why the Galaxy Watch 4 electrocardiogram (ECG) feature is not working, it’s likely because it hasn’t been released in your country yet.
The ECG feature is currently only available in a few select countries like UK and USA etc, so if you don’t live in one of those countries, you’ll have to wait a bit longer before you can use it. In the meantime, there are other ways to track your heart rate on the Galaxy Watch 4, so you can still stay healthy and monitor your fitness levels.
Install the Samsung Health Monitor app:
If you don’t have the Samsung Health Monitor app installed on your device, you won’t be able to use the Galaxy Watch’s electrocardiogram (ECG) feature.
Download the latest version
The ECG feature is only available on the Samsung Health Monitor app, so make sure you have it installed and updated on your device before trying to use it.
Confirm whether your cellular or Wi-Fi connection is active:
If you’re having trouble using the ECG feature on your Galaxy Watch, the first thing you should check is whether you have an active cellular or Wi-Fi connection.
This feature requires an active connection in order to work properly. If you don’t have an active connection, the Galaxy Watch will not be able to detect your heart rate or send any data to the Samsung Health app.
If you’re unsure whether you have an active connection, try opening a web browser on your phone and see if you can load a webpage. If you can’t load a webpage, then you likely don’t have an active connection and the ECG feature will not work.
There are a few other things that can cause the ECG feature to not work properly, which we’ll cover in the next sections. But if you’re having trouble with this feature, make sure to check your cellular or Wi-Fi connection first.
Check for available software updates:
If you’re having trouble with your Galaxy Watch’s ECG feature, the first thing you should do is check for any available updates to the Samsung Health Monitor app. This app is responsible for managing the Watch’s health and fitness features, so it’s important to keep it up-to-date.
To check for updates to the Samsung Health Monitor app, open the Galaxy Store on your watch and search for “Samsung Health Monitor.” If an update is available, tap “Update” to install it.
Restart the app on both devices:
If you’re having trouble with the ECG feature on your Galaxy Watch, restarting the app on both your phone and watch may help. To do this, open the Galaxy Wearable app on your phone and tap the three dots in the top right corner.
Then, select “Restart” from the menu. You’ll need to confirm that you want to restart the app on your watch. Once the app has been restarted on both devices, try using the ECG feature again.
Restart your phone and watch:
If you’re having trouble with your Galaxy Watch’s ECG feature, one troubleshooting step you can try is restarting your phone and watch.
To do this, first, turn off your watch by holding down the power button for a few seconds. Then, restart your phone. Once both your watch and phone are back on, open the Samsung Health app on your phone and try taking an ECG again.
Maintain Your Galaxy Watch 4:
Your Galaxy watch 4 watches may gather dust and debris over time. The sensor could malfunction as a result of these contaminants. Just follow the directions listed below to get rid of this undesirable dirt;
- Make sure your Galaxy watch 4 is not turned off. If not, simply disconnect it from the charger and turn it off.
- Using a gentle touch and a lint-free, non-abrasive cloth, clean the surface of the Samsung watch as well as the sensor.
- After a soft, gentle wash, dry the Samsung watch with a non-abrasive cloth.
- Restart your watch.
Contact Samsung support:
If you’re still having trouble, contact Samsung support. They can help troubleshoot the issue and determine if there’s a problem with the watch itself or with your individual physiology.
There are a few possible reasons why the Galaxy Watch 4 electrocardiogram (ECG) might not be working. It could be that the watch is not properly calibrated, or it could be that there is something wrong with the watch itself. If you’re having trouble with your Galaxy Watch 4 ECG, we recommend taking it to a Samsung service center to have it checked out.